Posts Tagged ‘Marketing’
Thursday, October 13th, 2011

- Jack Krawczyk of StumbleUpon is one of the presenters at the upcoming Internet Summit in Raleigh
StumbleUpon, which lets users find web sites they might like based on those they surf, has hit a record 20 million users and 1 billion stumbles a month, according to the company.
The company says the user growth is due to new features, mobile use, according to VentureBeat.
If you haven’t tried it, StumbleUpon is fun and will likely show you sites you’ll enjoy. We’ve found new sites using it, although it’s one of those things we don’t use during work hours much. It can be addictive.
Here are some tips on how to use it for marketing.
StumbleUpon, bought by eBay in 2007, then sold back to its founders after two years, raised a $17 million funding round in May.
For some inside insight into StumbleUpon marketing, you can hear Jack Krawczyk, senior product marketing manager of StumbleUpon, along with 120 other top presenters at the upcoming Internet Summit in Raleigh, NC, Nov. 15-16.
Krawczyk is responsible for the product marketing development of advertising and partnership solutions. Focused on Paid Discovery, StumbleUpon’s social media marketing platform, Krawczyk has been working closely with marketers to understand how to better engage brand promise with consumers who are in the mindset of discovery.
Tags: Internet Summit, Jack Krawczyk, Marketing, NC, Raleigh, StumbleUpon, web site sharing Posted in Internet/New Media, Marketing | Comments Off
Wednesday, October 5th, 2011
Social network ad revenue is going to hit $5.54 billion this year – with 2.74 billion spent in the U.S. market, and is headed for 10 billion globally by 2013, according to a new eMarketer report.
U.S. revenue growth in social network ad spending is “solidly in the double digits,” eMarketer says, but growth is even more rapid globally.
By 2013 the report says, revenue from outside the U.S. will reach 51.9 percent of a $10 billion worldwide total.
Most of the ad spend will go to Facebook with a smaller share to Twitter and other social networks. LinkedIn says it expects to account for 3 percent of worldwide social ad network spending this year at $140.8 million, and although is growth has slowed, it triped its ad revenue over three years.
The gains in social network ad spending is increasing that sector’s share of all digital ad spending, sucking up 8.8 percent of all online ad dollars this year in the U.S. and 6.9 percent globally.
Tags: facebook, Knowledge Networks, LinkedIn, Marketing, social network ad revenue growth Posted in Facebook, Internet/New Media, LinkedIn, Marketing, smartphones, social media, Studies, surveys, reports | 1 Comment »
Thursday, August 25th, 2011
RALEIGH, NC – You can still get the Early Bird rate of only $195 to attend the Internet Summit 2011 in Raleigh, NC, Nov. 15-16, but only until August 31.
The Summit promises to be the biggest and best yet. It features:
- Keynote by Gary Vaynerchuk, “Social Media King” & NY Times bestselling author
- Over 100 top thought leaders & industry innovators sharing insight on topics that matter to you
- More than 60 presentations & panels covering topics likeSearch/SEO, Social Media, Analytics, Mobile, Video & more
- Network and connect with close to 2000 of your peers
- Leading edge concepts & strategies you can put to use today
- Entrepreneur offerings - Startup Bootcamp, Demo Showcase & Startup Lounge
- Dedicated Tech Track for IT Professionals from cubicle to the corner office
- Opening reception special performance by master video DJ Mike Relm
- Additional Pre-Conference offering 25 more in-depth sessions led by expert interactive and marketing pros
Early confirmed presenters include:
- Gary Vaynerchuk, Co-Founder, VaynerMedia
- Mac Cendella, Founder & CEO, The Ladders
- Perry Cooper, Sr VP Digital Media, NHL
- Peggy Fry, Chief Revenue Officer, Clearspring Technologies
- Bob Young, Founder & CEO, Lulu.com
- Jack Krawczyk, Sr Product Marketing Mgr, StumbleUpon
- Jeff Ragovin, Chief Revenue Officer, Buddy Media
- David Perry, Business Development Executive, Google
- Donna DeMarco, Co-Founder & VP, Viddler
- Ryan Mannion, Chief Technology Officer, Politico
- Fran Maier, President & Executive Chair, TRUSTe
- Scott Gunter, VP of User Experience, Usability Sciences
- Lindsay Wassell, Partner & Consultant, KeyphraSEOlogy
- Gerard Bush, Chief Creative Dir, The brpr Group
- Rob Ousbey, VP Operations Seattle, Distilled
- Jim Tobin, President, Ignite Social Media
- Kevin Pomplun, CEO, SkyGrid
- Sherry Bastion, Web Creative Director, Lenovo
- John Lovett, Sr Partner, Web Analytics Demystified
- Mike Relm, Relmvision
- Lynette Montgomery, VP Ecommerce, Burt’s Bees
- Noah Dinkin, Co-Founder & President, FanBridge
- Jessica Bowman, SEOinhouse.com
- Donna Bedford, Global SEO Lead, Lenovo
Register today, prices increase September 1st
Tags: Bob Young, Buddy Media, Clearspring Technologies, Digitla Media NHL, Distilled, Donna Bedford, Donna DeMarco, early bird rate, Events, Fran Maier, Gary Vaynerchuk, Gerard Bush, Internet Summit 2011, Jack Krawczyk, Jeff Ragovin, Jessica Bowman, KeypharSEOlogy, Lenovo, Lindsay Wassell, Lulu.com, m, Mac Cendella, Marketing, NC, Peggy Fry, Perry Cooper, Politico, Raleigh, Rob Ousbey, Ryan Mannion, Scott Gunter, SEOinhouse.com, social media, StumbleUpon, The brpr Group, The Ladders, Trudste, Usability Sciences, Viddler Posted in Carolinas, Cloud, Education, Events, Farmville, games, Google, Hardware, Internet/New Media, IT, LinkedIn, Marketing, Microsoft, Mobile, North Carolina, Security, smartphones, social media, TechLife, Telecommunications, Twitter, video | Comments Off
Thursday, August 18th, 2011
Internet marketing firms are seeing professionals leave their jobs to begin careers in search engine optimization. According to SEO.com, a search marketing firm, the search marketing industry has grown steadily for years.
“I know several marketers who have moved across the country for opportunities in search marketing,” SEO.com President Ash Buckles said.
While those skilled in Web development are a hot commodity, officials said that even someone with no marketing experience can finding a satisfying careers as a professional SEO.
“It’s definitely something that we’re aware of,” said Ann Shannon, a spokeswoman for the Search Engine Marketing Professional Organization.
Starting salaries for search marketers might be a factor, she said.
A recent study by SEMPO showed the majority of search marketers surveyed, with fewer than three years of experience, earned between $30,001 and $60,000.
But more money was not the reason John Doherty left his job at a software company to join an Internet marketing firm. Today Doherty works as an SEO consultant at Distilled in New York City.
He said he was relieved to escape corporate America.
“[SEO] is a much more laid back, enjoy-who-you-are and enjoy-what-you-do sort of industry,” he explained. “It’s not for everybody. But if you love it, it can be a very good way to work and live.”
Search marketing was a perfect fit
With a background in technical writing, Doherty said a career in search marketing was a perfect fit.
“I think it definitely helps to have a technical knowledge and knowledge about how the Internet works, but it is not required,” he said. “There are people I work with who didn’t have that technical knowledge, but they had the hustle, they had the creativity and they were really good at getting things done.”
David Zimmerman, an SEO manager at Ephricon Web Marketing, worked for a decade as a pastor before he was hired by the North Carolina-based Internet marketing firm.
“My job for my church was to go to new places and start new churches,” Zimmerman said in a telephone interview. “A lot of that was marketing and other communication skills.”
Zimmerman also created websites for his ministry. He learned programming languages like HTML, PHP and JavaScript.
“SEO really became a best of all worlds. Now I can embrace my technical side and my communication side all in one career,” he said.
Search marketing to grow 16 percent this year
Using search engine optimization, Internet marketing firms help clients boost sales by making sure their websites appear prominently in Google, Yahoo and Bing. According to the Search Engine Marketing Professional Organization, search marketing will grow by about 16 percent this year to a nearly $20 billion industry.
Rich Harding was a police officer in Utah before he took a position in search marketing. Today he is an SEO manager at SEO.com.
“Business and online marketing have always intrigued me and I liked the idea of being able to reach millions of people through marketing. I was very fascinated with the idea of helping companies grow and increase their bottom line, and to be able to show six-figure [returns on investment] based on work I was doing,” Harding said. “I got to the point in law enforcement where I felt I was kind of bottlenecked in growth, and what I could do … I saw in online marketing that growth was limitless.”
Meanwhile, Buckles explained that several colleges even offer classes in search marketing.
“We’re beginning to see the University of Utah, Brigham Young University and Utah Valley University focusing on online marketing curriculum with their students,” he said. “Some assignments now mimic the needs of the market so students can enter into their careers with exposure to search engine optimization, search marketing and social media.”
Then, of course, there are all of us working in the industry as writers and editors who have had to learn SEO techniques and adapt as they change if we want our copy read. So in effect, there are training grounds for SEO marketing skills even among those of us who came from traditional journalism backgrounds.
I wonder how many journalists are moving to marketing as their profession contracts?
Tags: Ann Shannon, David Zimmerman, Ephricon, HTML, Javascript, John Doherty, Marketing, Marketing search firm industry, PHP, professional SEO, professionals switching to SEO jobs, Search Engine Marketing Professional Organization, seeking SEO position, SEMPO, SEO.com, Web development Posted in Internet/New Media, social media, Studies, surveys, reports, Tech Culture, TechJobs | 6 Comments »
Friday, August 12th, 2011
A new study by comScore, Inc. (NASDAQ: SCOR) from its MobiLens service found that in June 2011, 14 million mobile users in the U.S., representing 6.2 percent of the total mobile audience, scanned a QR or bar code on their mobile device.
The study found that a mobile user that scanned a QR or bar code during the month was more likely to be male (60.5 percent of code scanning audience), skew toward ages 18-34 (53.4 percent) and have a household income of $100k or above (36.1 percent). The study also analyzed the source and location of QR or bar code scanning, finding that users are most likely to scan codes found in newspapers/magazines and on product packaging and do so while at home or in a store.
“QR codes demonstrate just one of the ways in which mobile marketing can effectively be integrated into existing media and marketing campaigns to help reach desired consumer segments,” said Mark Donovan, comScore senior vice president of mobile. “For marketers, understanding which consumer segments scan QR codes, the source and location of these scans, and the resulting information delivered, is crucial in developing and deploying campaigns that successfully utilize QR codes to further brand engagement.”
Demographic Profile of a QR Code User
A demographic analysis of those who scanned a QR or bar code with their mobile phone in June revealed an audience that was more likely to be male, young to middle-age and upper income. Men were 25 percent more likely (index of 125) than the average mobile user to scan QR codes, representing 60.5 percent of the scanning audience.
More than half of all QR code scanners were between the ages of 18-34 (53.4 percent). Those between the age of 25-34, who accounted for 36.8 percent of QR code scanners, were twice as likely as the average mobile user to engage in this behavior, while 18-24 year olds were 36 percent more likely than average (index of 136) to scan. More than 1 of every 3 QR code scanners (36.1 percent) had a household income of at least $100,000, representing both the largest and most over-represented income segment among the scanning audience.
Demographic Profile QR/Bar Code Scanning Audience
June 2011
Total Mobile Audience U.S. Age 13+
Source: comScore MobiLens |
| |
QR/Bar Code Audience (000) |
% of QR/Bar Code Audience |
Index* |
| Total Audience: 13+ yrs old |
14,452 |
100.0% |
100 |
| Gender: |
|
|
|
| Male |
8,743 |
60.5% |
125 |
| Female |
5,709 |
39.5% |
76 |
| Age: |
|
|
|
| Age: 13-17 |
1,076 |
7.4% |
108 |
| Age: 18-24 |
2,402 |
16.6% |
136 |
| Age: 25-34 |
5,317 |
36.8% |
211 |
| Age: 35-44 |
2,827 |
19.6% |
117 |
| Age: 45-54 |
1,798 |
12.4% |
68 |
| Age: 55-64 |
594 |
4.1% |
28 |
| Age: 65+ |
437 |
3.0% |
22 |
| Income: |
|
|
|
| Income: <$25k |
1,193 |
8.3% |
54 |
| Income: $25k to <$50k |
2,597 |
18.0% |
79 |
| Income: $50k to <$75k |
2,756 |
19.1% |
96 |
| Income: $75k to <$100k |
2,689 |
18.6% |
125 |
| Income: $100k+ |
5,217 |
36.1% |
134 |
*Index = % of QR/Bar Code Scanners/% of total mobile users X 100
Index of 100 indicates average representation
Source and Location of QR Code Scanned
Analysis of the source and location of QR or bar code scanning revealed further insights into how consumers are interacting with this marketing tool. The most popular source of a scanned QR code was a printed magazine or newspaper, with nearly half scanning QR codes from this source. Product packaging was the source of QR code scanning for 35.3 percent of the audience, while 27.4 percent scanned a code from a website on a PC and 23.5 percent scanned codes from a poster/flyer/kiosk.
Source of Scanned QR/Bar Code
June 2011
Total Mobile Audience U.S. Age 13+
Source: comScore MobiLens |
| |
QR/Bar Code Audience (000) |
% of QR/Bar Code Audience* |
| Total Audience: Scanned QR/bar code with mobile phone |
14,452 |
100.0% |
| Printed magazine or newspaper |
7,138 |
49.4% |
| Product packaging |
5,101 |
35.3% |
| Website on PC |
3,957 |
27.4% |
| Poster or flyer or kiosk |
3,393 |
23.5% |
| Business card or brochure |
1,940 |
13.4% |
| Storefront |
1,850 |
12.8% |
| TV |
1,693 |
11.7% |
*Percentages will not sum to 100% as respondents may select more than one source of QR/bar code scanned
Among mobile users who scanned a QR or bar code on their mobile devices in June, 58.0 percent did so from their home, while 39.4 percent did so from a retail store and 24.5 percent did so from a grocery store. Nearly 20 percent scanned a QR code while at work, while 12.6 percent did so outside or on public transit and 7.6 percent did so while in a restaurant.
For additional insights into QR Code usage in Europe, please visit the comScore Data Mine.
Location When Scanning QR/Bar Code
June 2011
Total Mobile Audience U.S. Age 13+
Source: comScore MobiLens |
| |
QR/Bar Code Audience (000) |
% of QR/Bar Code Audience* |
| Total Audience: Scanned QR/bar code with mobile phone |
14,452 |
100.0% |
| At home |
8,382 |
58.0% |
| Retail store |
5,688 |
39.4% |
| Grocery store |
3,546 |
24.5% |
| At work |
2,844 |
19.7% |
| Outside or on public transit |
1,827 |
12.6% |
| Restaurant |
1,095 |
7.6% |
*Percentages will not sum to 100% as respondents may select more than one location when QR/bar code scanned
Tags: comScore, Marketing, mobile phone bar code scanning, smartphones, study Posted in Marketing, Mobile, smartphones, Studies, surveys, reports, Telecommunications | Comments Off
Tuesday, August 9th, 2011
Marketers attempting to understand consumer habits that influence mobile marketing can get a revealing glimpse into the mindset of the mobile consumer through the newly released 2011 Mobile Consumer Report from Experian Simmons.
Sometimes reading these surveys, we’re reminded of what one venture capitalist said at a recent TechMedia digital conference (the next is Digital East in Tysons Corner, VA in September). What do you see looming in the future, he was asked. “Mobile, mobile, mobile,” he said, adding ironically, “Wow, big insight.” This survey, like a good bit of other data, certainly bears that out.
According to exclusive research from Experian Simmons, a part of Experian Marketing Services, 29 percent of cell phone owners today believe their phone will be the primary device for their entertainment needs in the future.
The report provides marketers with vivid insights that they need to prepare for the mobile revolution, including how consumers use their phones to manage social connections, consume media, get information, plan shopping trips, interact with mobile advertising and more.
“The explosion in usage of mobile technologies is an industry game-changer, and marketers need reliable insights to better understand this rapidly changing landscape,” said Ken Wollenberg, general manager of Experian Simmons. “This report will help them devise plans that are timely, relevant and more effective in driving incremental sales and building brand awareness in the mobile space.”
Other findings from the report include:
- More than nine out of 10 adults, seven out of 10 teens and one out of five kids own a mobile phone
- Fifty-six percent of smartphone owners access the Internet from their phone; 27 percent watch video
- Thirty percent of iPhone owners want to make purchases in stores using their phone
- Twenty percent of social networkers access their account from their phone
- Sixteen percent of mobile owners downloaded a mobile app last month
This report also includes an illuminating profile of five distinct mobile consumer segments developed by Experian Simmons, including a look at each segment’s receptivity to traditional and mobile advertising.
To download a copy of the Experian Simmons 2011 Mobile Consumer Report, see: www.experian.com/simmons/mobile2011.
Tags: Experian Simmons, many people shopping via mobile devices, Marketing, mobile, mobile becoming major entertainment devices, Mobile Consumeer Report, Report Posted in Internet/New Media, Marketing, Mobile, smartphones, Studies, surveys, reports, Telecommunications, video | Comments Off
Tuesday, August 2nd, 2011
Sometimes the best things in life are still free. When rating the attributes of video applications, like YouTube, Hulu or iTunes for smartphones and tablets, 63 percent of respondents said that “free or low subscription rates” is the most important attribute for a video application. In addition, 65 percent of video app users say that word-of-mouth plays an important role in deciding which video apps to use, according to a study released by CTAM.
“This new research uncovers valuable insights into how people are using video apps, how they complement their TV viewing behavior and what’s most important to them. The results are encouraging, including the finding that consumers are open to advertisements on apps in exchange for a free or a lower costs service and generally even more receptive to ads on tablet apps,” said Indira Venkat, senior vice president, strategic research and consumer insights, The Weather Channel Companies, and member of the CTAM Research Committee overseeing this study.
The results are encouraging for marketers, including the finding that consumers are open to advertisements on apps in exchange for a free or a lower costs service and generally even more receptive to ads on tablet apps,” said Indira Venkat, senior vice president, strategic research and consumer insights, The Weather Channel Companies, and member of the CTAM Research Committee overseeing this study.
This research, conducted by Nielsen and commissioned by the Cable & Telecommunications Association for Marketing (CTAM) is the first to feature both qualitative and quantitative consumer reactions to video applications on both mobile and in-home internet-connected devices.
Video app users watching same or more TV
According to the research, roughly eighty-five percent of video app users say they are watching the same amount or more, regularly scheduled TV since using video apps. In fact, for many, it enhances viewership of regularly scheduled TV. Nearly half, 46 percent of video app users report being more engaged with the programs or networks associated with the video apps after accessing them. And 35 percent report that video app usage causes them to visit the network or program website associated with the video app more than they had before they started using the app.
In another first, the CTAM study found that “Sync-to-TV” apps actually increase consumers’ engagement with television programming rather than distracting from it. Sync-to-TV refers to a second screen app (in this case an iPad or iPad 2) that recognizes a program broadcast through a TV set that launches interactive “modules” on the second screen corresponding with the programming or show playing on the primary screen.
Consumers reported that the sync-to-TV experience makes them more likely to pay heightened attention to the program thus increasing their engagement with the program and the advertising and keeping them tuned in longer. One sync-to-TV respondent commented, “It made a difference because it was right there [on my lap]. I don’t have to go to the website and type out the url or go searching for the same thing on my browser.”
Of the online survey respondents, roughly 95 percent of video app users have used a downloaded, or pre-installed, video app (paid or free) via a mobile device (smartphone, iPod touch or tablet) and roughly 80 percent via in-home device in the last 30 days.
Three-quarters access video apps at home
Roughly three-quarters of all video app users most often access video apps at home. Approximately 50 percent of those who use video apps on their smartphones and iPod touches report they most often access video apps on these devices when they are in a car.
These, and other CTAM findings, follow Nielsen’s Q1 2011 Mobile Connected Device Report illustrating explosive growth in video app usage by a combined 15 million* smartphone and tablet users.
*This figure refers to the unique mobile subscribers in the U.S. it does not include multiple devices owned by many subscribers or data-only devices, such as data cards.
Tags: CTAM, Marketing, mobile, survey, TV, video app users, viedo apps Posted in Internet/New Media, Marketing, Mobile, smartphones, Studies, surveys, reports, video | Comments Off
Thursday, June 23rd, 2011
U.S. hoteliers, B& B owners and innkeepers cited online marketing: SEO, SEM and banner advertising (63 percent); social media (39 percent); mobile (27 percent); email marketing (22 percent); and paid listings on user-generated review sites (17 percent) as the top areas in which they would prefer to increase spending, according to TripAdvisor , the world’s largest travel site, in its latest Accommodation Owners Survey.
With mobile marketing a major focus for owners, 84 percent of survey respondents said it is important to offer a program that allows travelers to book their inventory using mobile devices. However, the results varied by property type: 92 percent of hotel owners, 77 percent of B&B owners and 77 percent of innkeepers said a mobile marketing program is important.
Marketing Budgets Stable or Growing
Of the survey respondents with a marketing budget, 34 percent said their overall marketing budgets have increased this year, 49 percent said their budgets have stayed the same and 17 percent said their budgets have decreased.
What are accommodation owners’ greatest marketing expenses? Online marketing: SEO, SEM and banner advertising (31 percent); dues and subscriptions (16 percent); and online travel agency (OTA) commissions (12 percent) were lodging businesses’ top expenses, according to the survey.
Owners Use Social Media to Reach Travelers
Of the survey respondents with a social media program, the majority (60 percent) said that TripAdvisor is the most effective social media site for marketing their properties. Facebook (22 percent) and Twitter (16 percent) were the next most effective sites for marketing their properties, according to owners taking the poll.
The top reasons owners cited for using social media were posting deals/special offers (54 percent), answering customer care questions (48 percent), promoting events (40 percent), sharing general industry news (26 percent) and promoting contests (18 percent).
Survey respondents cited industry research/reports (46 percent), competition (30 percent) and marketing from social media sites (24 percent) as the top three factors in their decision to use social media as a marketing tool.
Top Deals and Distribution Tactics
According to survey respondents, most owners (76 percent) use their property website to market deals to potential guests. Email (52 percent) and social media (44 percent) were the next most commonly used methods for marketing deals, followed by user-generated review sites (25 percent) and online travel agencies (21 percent).
During this summer travel season, the top five deals owners are planning to offer travelers are discounts on rooms (56 percent), special amenities (43 percent), free parking (33 percent), rewards points (26 percent) and deals on nearby attractions (23 percent).
“The latest TripAdvisor Accommodation Owners Survey reveals that, whatever the future may hold, owners’ marketing budgets have for now generally increased or stayed the same, which is an encouraging economic indicator,” said Christine Petersen, president of TripAdvisor for Business. “Lodging owners are placing great importance on online marketing, social media and mobile marketing, as these strategies become increasingly important for reaching discerning travelers online or on-the-go.”
Tags: B&Bs, Holtel owner survey, hotels, inns, Marketing, Search, SEO, social media, survey, TripAdvisor Posted in Internet/New Media, Marketing, smartphones, social media, Studies, surveys, reports | 1 Comment »
Thursday, June 16th, 2011
A new study by Forrester Consulting finds 48 percent of interactive marketing executives rank understanding customers’ cross-channel interactions as one of the top challenges facing marketing today.
The June 2011 study commissioned by Forrester Consulting on behalf of ExactTarget entitled “The New Campaign Management Mandate”, finds the lack of cross-channel insights result in brands interacting through disconnected channels that fail to deliver seamless brand experiences and the real-time, relevant dialog consumers expect.
“Interactive marketers are adept at planning and executing campaigns across each individual interactive channel, but continue to grapple with creating a unified view of customer interactions across channels,” states the study. “As a result, marketers are unable to deliver optimized, relevant, and customized digital experiences for customers.”
Based on a survey of nearly 160 marketers, the study identifies the key challenges marketers face to meet the new reality of cross-channel engagement and includes persona-based recommendations to help marketers evolve their interactive campaign management capabilities.
Key recommendations include:
- Enable real-time management – Employ technology to enable real-time multichannel messaging, data analysis and monitoring.
- Enhance relevance and personalization – Use data to create and deliver unique brand experiences with the help of marketing technologies such as Web analytics, customer data hubs and campaign management suites.
- Improve data and process integration – Manage and understand data in real-time from all channels to develop a single view of the customer and their cross-channel interactions.
“Marketers have long relied on multiple channels to drive engagement, but today marketing requires a new approach – one built on a single view of the customer that puts real-time interaction over static channel-focused campaigns,” said Tim Kopp, chief marketing officer, ExactTarget.
ExactTarget sells an interactive marketing platform that enables marketers to engage in real-time marketing, consolidate all data to create a common view of the consumer and deliver targeted, permission-based interactions across email, mobile, social media and the Web that is currently in beta with 500 top brands, the company says.
Download “The New Campaign Management Mandate” study.
Tags: cross-channel interactions, data and process integration, ExactTarget, Forrester Consulting, interactive marketing platform, keys for dealing with customer cross-channel interactions, Marketing, New Campaign Management Mandate, personalization, real-time multichannel management, study Posted in Internet/New Media, social media, Studies, surveys, reports | Comments Off
Tuesday, June 14th, 2011
 Brain regions positively correlated with the average likability of the song: cuneus, orbitofrontal cortex and ventral striatum.
It may not be long before another new buzz word hits marketing circles: “neuroeconomics.”
In a blog entry on Emory University’s eScience Commons, Carol Clark reports that an Emory University study suggests that the brain activity of teens, recorded while they are listening to new songs, may help predict the popularity of the songs.
We’re willing to bet it won’t be long before the music, film, and marketing industries look for ways to use this research practically.
“We have scientifically demonstrated that you can, to some extent, use neuroimaging in a group of people to predict cultural popularity,” says Gregory Berns, a neuroeconomist and director of Emory’s Center for Neuropolicy.
The Journal of Consumer Psychology is publishing the results of the study, conducted by Berns and Sara Moore, an economics research specialist in his lab.
In 2006, Berns’ lab selected 120 songs from MySpace pages, all of them by relatively unknown musicians without recording contracts. Twenty-seven research subjects, aged 12 to 17, listened to the songs while their neural reactions were recorded through functional magnetic resolution imaging (fMRI). The subjects were also asked to rate each song on a scale of one to five.
Clark reports that the data was originally collected to study how peer pressure affects teenagers’ opinions. The experiment used relatively unknown songs to try to ensure that the teens were hearing them for the first time.
Three years later, while watching “American Idol” with his two young daughters, Berns realized that one of those obscure songs had become a hit, when contestant Kris Allen started singing “Apologize” by One Republic.
“I said, ‘Hey, we used that song in our study,’” Berns recalls. “It occurred to me that we had this unique data set of the brain responses of kids who listened to songs before they got popular. I started to wonder if we could have predicted that hit.”
A comparative analysis revealed that the neural data had a statistically significant prediction rate for the popularity of the songs, as measured by their sales figures from 2007 to 2010.
“It’s not quite a hit predictor,” Berns cautions, “but we did find a significant correlation between the brain responses in this group of adolescents and the number of songs that were ultimately sold.”
Previous studies have shown that a response in the brain’s reward centers, especially the orbitofrontal cortex and ventral striatum, can predict people’s individual choices – but only in those people actually receiving brain scans.
The Emory study enters new territory. The results suggest it may be possible to use brain responses from a group of people to predict cultural phenomenon across a population – even in people who are not actually scanned.
The “accidental discovery,” as Berns describes it, has limitations. The study included only 27 subjects, and they were all teenagers, who make up only about 20 percent of music buyers.
The majority of the songs used in the study were flops, with negligible sales. And only three of the songs went on to meet the industry criteria for a certified hit: More than 500,000 unit sales, including albums that had the song as a track and digital downloads.
“When we plotted the data on a graph, we found a ‘sweet spot’ for sales of 20,000 units,” Berns said. The brain responses could predict about one-third of the songs that would eventually go on to sell more than 20,000 units.
The data was even clearer for the flops: About 90 percent of the songs that drew a mostly weak response from the neural reward center of the teens went on to sell fewer than 20,000 units.
Another interesting twist: When the research subjects were asked to rate the songs on a scale of one to five, their answers did not correlate with future sales of the songs.
That result may be due to the complicated cognitive process involved in rating something, Berns theorizes. “You have to stop and think, and your thoughts may be colored by whatever biases you have, and how you feel about revealing your preferences to a researcher.”
On the other hand, “you really can’t fake the brain responses while you’re listening to the song,” he says. “That taps into a raw reaction.”
The pop music experiment is merely “a baby step,” Berns says. As a leader in the nascent field of neuroeconomics, he is interested in larger questions of how our understanding of the brain can explain human decision-making.
“My long-term goal is to understand cultural phenomena and trends,” Berns says. “I want to know where ideas come from, and why some of them become popular and others don’t. It’s ideas and the way that we think that determines the course of human history. Ultimately, I’m trying to predict history.
Tags: Atlanta, brain activity predicts song success, brain scans, Carol Clark, Emory University, Marketing, neuroeconomics, pop songs, teen brains Posted in Internet/New Media, Marketing, Uncategorized, University Tech | Comments Off
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