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Archive for the ‘Twitter’ Category

Twitter ads, Yelp IPO, new startup from Flickr founder

Friday, February 17th, 2012

Twitter birdTwitter is teaming with American Express to launch its new automated system for advertisers – freeing them from the need to deal with Twitter sales reps. Initally, the system will be open only to businesses who accept or use American Express cards.

Amercian Express says it will buy $100 in Twitter ads for the first 10,000 qualified U.S. small businesses that sign up.

Later this year, Twitter will open up the system to other businesses and marketers.

The micro-blogging service, which has 100 million users, made approximately $140 million last year, according to eMarketer. It probably needs to do better than that before launching an anticipated initial public offering of stock. Emarketer predicts it will make about $250 million selling ads this year.

By comparison, Facebook made $3.2 bllion and Google $36.5 billion last year.

Yelp prices IPO stock at $12 to $14 a share

In an amended SEC filing, Yelp, which publishes recommendations and reviews of restaurants, shopping and entertainment and services, says the starting price range on its upcoming initial public offering of stock will be $12 to $14. Yelp filed for the IPO in November.

The company, which disclosed $58.4 million in revenue for the first three quarters of 2011, the bulk of it from advertising.

Rocky Agrawal recently editorialized in VentureBeat that Yelp advertising rips off small businesses by charging 1,000 times more than the industry standard and the ads are poorly targeted.

Flickr co-founder launches another startup

Caterina Fake

Caterina Fake Caterina Fake co-founded photo sharing site Flickr with Stewart Butterfield in 2004. Flickr was purchased by Yahoo in 2005. Fake also co-founded Hunch, in 2009.

Caterina Fake, co-founder of Flickr, has launched a new startup called Pinwheel, currently in private beta.

Pinwheel lets users create notes and pin them to locations. Users can follow others – much like Pinterest. It will make money from sponsored notes.

San Francisco-based Pinwheel is backed by Redpoint Ventures, True Ventures, BEtaworks, Founder Collective, SV Angel, Obvious Corp, and angel investors. It is currently hiring iOS developers.

 

 

Social media trends: sharing, influence, convergence (infographic)

Thursday, February 16th, 2012

By Allan Maurer

Social media trends are evolving as I write. Convergence, the “cult of influence,” social television, and what seems like a new major player in the social media field every month, among them.

I just joined Pinterest, latest of the hot social startups out there (so, we hear, did Facebook founder/CEO Mark Zuckerberg. He’s been active on the new site for about seven weeks. He liked a colorful photo of lemons and his three pins include the movies “Bridesmaids” and “Moneyball.”

I found Pinterest useful right away, perhaps because a handful of my Facebook friends who already share numerous interests with me are already on the site and pinning away.

I’m finding Google+ useful for insight into tech, marketing, social media, and other topics, although it is a less personal social site for me, at least. Facebook, of course, remains the mainstay of actual social interaction with friends for me. How about you?

Twitter always steers me to a browser bar full of links that interest me, but again, it is as useful to me professionally, or more so, than it is personally. It is continually interesting to see how some celebrities use Twitter, though. For a while, movie director Kevin Smith, who has a new show called “Comic Book Men,” made Twitter almost a second career for a while. You may recall his dustup with an airline that removed him from a flight for being too fat.

I haven’t gotten into social TV much yet, but it’s obviously coming down the media superhighway at high speed, whether people use connected sets or second screens.

Here’s 4340′s infographic on social media trends:

 

Day in the life of a social media manager (infographic)

Thursday, February 16th, 2012

So, just what do social media managers do? Socialcast answers that burning question with this infographic:

infographic

Average employee spends 12 percent of the day on social networks (infographic)

Wednesday, February 15th, 2012

DeskTimeThe average employee will spend 12% of the working day using unproductive applications, such as Facebook, Twitter, YouTube. Only 59% of the day is spent using applications, which are deemed productive. This amounts to 65 hours a month, which have not been used productively, according to data analyzed by DeskTime.

Of course, DeskTime has a dog in this hunt.

The data demonstrates that after a month of using a time tracking system, the productivity of an employee increases by 15%. When considering this data it must be understood that the employees have access to the collected time-tracking data, that is, they see which applications they use and they see the amount of time spent productively, unproductively, and neutrally.

Personally, we use social networks as part of our job. We’ve also seen studies that show that allowing employees some social networking time actually increases their productivity, so we’re not sure it’s a cut and dried equation of time on Facebook equals time lost.

The company created this infographic to illustrate its findings:

infographic

Preparis helps firms meet 21st century’s complex threats

Tuesday, February 7th, 2012

Armistead Whitney

Armistead Whitney, CEO, Preparis, one of 60 firms presenting at the upcoming Southeast Venture Conference.

By Allan Maurer

When jets plowed into the World Trade Center towers on Sept. 11, 2001, Armistead Whitney, now CEO and founder of Preparis, was president of a New York City-based media firm.

Along with many other company executives based in the city on that fateful day, Whitney was faced with questions about how he and his 200 employees should react to the terrorist attacks.

“I was immediately faced with some critical issues,” he says. “What should I do to ensure my employees will be safe? How will my operations, revenue, shareholder value, and brand reputation make it through? I simply had no clue.”

He and his staff made it out of the city safely, but Whitney writes that he made it his mission to find out what he would do differently if faced with such a situation again. He met with leaders form emergency preparedness and response organizations, then with CEOs of companies of various sizes. Whitney wrote about how it all on the Preparis website.

Guidance on what to do

After considerable research, he started the Atlanta-based company Preparis Inc., a startup selling an SaaS-based platform that delivers expert information, response protocols, communications and training to help businesses meet unpredictable threats from terrorism, pandemics, and natural disasters.

Preparis is one of 60 innovative showcase firms that will present business plans to venture capitalists and angel investors representing billions in capital at the 6th Annual Southeast Venture Conference in Tysons Corner, VA, Feb. 29-March 1.

Companies face 21st century threats

In today’s world, terrorist attacks are only one threat among many that can disrupt global businesses, Whitney tells us. “Threats of the 21st century have become more complex, especially as companies outsource more. They have operations globally, in third world countries, and clients in places impacted by local troubles.”

Nowadays, then, a business has to face pandemics, cyber terrorism, nuclear meltdowns, natural disasters from hurricanes and floods to earthquakes and wild fires. Floods in Asia can hamper production of electronics parts made there from hard drives to tablets.

Yet, Whitney points out, the only preparations for meeting such disasterous business interruptions is “A plan that sits on s shelf. It can be challenging for that to be effective.”

While most larger Fortune 1000 firms do have plans in place – policies, procedures and teams, they want tech to automate it all, Whitney notes.

They need a way to automate plans

“They need a way for tech to automate it, bring it all together so that it can be accessed from any place on any device, how to protect the workforce from threats, response instructions if you receive a bomb threat, an anthrax letter.”

Technology can take those stale plans on a shelf and make living breathing programs, he says.

Downstream at smaller organizations such as a law firm, “We become their entire ecosystem with everything they need, even an emergency notification system (such as Virginia Tech installed following deadly shootings on its campus).

The Preparis system knows who do what with the product at each level and everyone from the CEO to employees can use it.

“We’ve sold to about every industry, Fortune 1000 companies, banks, attorneys. Every industry at every size has an appetite for it,” says Whitney.

In the past, most such disaster preparedness was done through consultants Preparis does it through its SaaS product that a company can download from the web and being using immediately. “We’re creating a new category,” Whitney says.

Dealing with cyber threats

Looking ahead, the company is getting into how to deal with cyber threat issues. “As new threats evolve – the pandemic fears of a few years ago for instance – we quickly add guidance for our clients.”

In the recent “Trifecta” of an earthquake, tsunami, and nuclear meltdown in Japan, for instance, the Japanese government was telling its citizens it was ok to eat the food grown in Japan. But the Preparis product told its clients, “No, it is not ok to eat the food from Japan at this time.” Later tests showed that much food was contaminated with radioactivity.

“We also had a lot of our clients use the emergency messaging system when trying to find their employees.”

It must be doing something right. It has a 100 percent client renewal rate. How many software firms can say that?

The 20 employee company has raised $5 million in Series A funding. Whitney says the company is looking at a B round for growth.

“We signed a strategic alliance with Wells Fargo, which is bundling it with their products for their insurance customers. It’s a huge opportunity. Its the fourth largest insurance broker. We don’t need money for the product, but we need to hire more people to facilitate meeting increased demand for the product. That’s the main reason we would raise a B round.”

The company’s growth plan also includes mobile and social integration. Already clients can log in to the product with Facebook, Twitter, or LinkedIn names and passwords.

 

Twitter analytics could give brands a boost

Friday, February 3rd, 2012

Twitter birdThe introduction of analytics to Twitter brand pages will enable brands to optimise their campaigns more effectively and is likely to result in more investment in the platform according to integrated PR, search and social media agency Punch Communications.

Erica Anderson, Twitter’s manager for news and journalism, indicated in comments from her visit to Columbia University’s social media weekend on 28th January that Twitter is set to unveil a number of new tools for brand pages in the next few months, which will allow brands to more accurately monitor the reach and effect of each tweet published.

Whilst this sounds similar to current tools already available, Punch has indicated that the data will have added weight given that it is coming from a primary source, rather than a third party application.

Pete Goold, managing director of online PR agency Punch, said: “The data that seems set to become available in the coming months will add immense value to the Twitter platform, which already facilitates one to one interactions between brands and their audiences on an awareness and customer services level. Being able to track the exact reach and impact of each individual tweet will enable brands to fine-tune their Twitter strategies moving forward.

“Whilst there are numerous analytics tools available which can look into Twitter in depth, having an analytics platform embedded within the network itself is likely to improve the quality of future campaigns as a whole, meaning that brands must make the most of analytics data and employ the expertise of individuals and agencies who understand what it all means.

“This development may also be part of Twitter’s strategy to try and persuade more brands to invest in the platform from a marketing perspective, since the pool of information and insights which could be available through Twitter is astronomical. With this added revenue, we’d certainly hope that Twitter will continue to invest in providing deeper analytical data in the future.”

Punch Communications is a leading integrated PR, social media and SEO agency, with a wide range of global clients, spanning the retail, gaming and tech sectors.

Businesses need to adopt Google+ due to changes in search results (infographic)

Monday, January 30th, 2012

Google+Businesses still complaining about having to adopt yet another social network better listen up – the way Google displays organic search results has forever changed and will now incorporate Google+ social data in the top few organic spots in search results.

6S Marketing has created an infographic (see below text) to illustrate how Google is dominating the social search market and why Google+ is growing as rapidly as it is, comparing its growth to Facebook and Twitter.

The change, called Search Your World, will have a major impact on businesses that rely on sales through their website and displays social data from Google+ members above the regular search results returned when someone performs a search query.

This change will ultimately make it harder for people to find the information they are looking for, and for businesses, it will mean a decrease in their organic search engine traffic and sales.

Creating Google+ Business page essential

So what can businesses do to minimize the impact of Search Your World on their bottom line? For starters creating a Google+ business page is now an essential part of a search engine optimization strategy as the targeted keyphrases used within posts on the page will help to increase the number of social mentions that are displayed above the regular search results.

Along with the incorporation of social data from Google+ into the search results, the exponential growth of the social network is also another reason why businesses need to take notice and start integrating Google+ into their search engine strategy.

Currently growing at a rate of 625,000 subscribers per day, it took just 16 days for Google+ to obtain 10 million users; a subscriber base that took both Twitter and Facebook over 700 days to reach.

This growth pattern has set Google+ on the path to be the most widely used social network of all, even more so than Twitter and Facebook. Here at the TechJournal, we’re still not sure Google+ is going to overtake Facebook, which seems to us more oriented to personal friends, relatives, and old school mates more so than business for most users. Twitter, too, has unique uses quite apart from Facebook and Google+.

We think all three are to some extent different critters, but we agree that the change in Google’s search displays suggests businesses need to pay attention to Google+.

infographic

Why social media is not a waste of time (infographic)

Friday, January 27th, 2012

FacebookIs social media a waste of time? If it is, we’re wasting a lot of it. Nielsen reports that Americans spend more time on Facebook than on any other site, Twitter has sparked and nurtured global revolutions, and Google+ is forging ahead.

Schools.com, though, says social media is not a waste of time and created this infographic to show why:

 
Americans and social media use
Courtesy of: Schools.com

Ad spending climbs but digital at a plateau

Friday, January 27th, 2012

StrataOptimism returns to the media buying industry after it reports impressive growth during the fourth quarter 2011, according to a new STRATA quarterly survey of leading advertising agencies. The industry is confident that business and client spending on advertising will continue to increase in 2012.

However, the STRATA Survey noted that Digital advertising was flat during the fourth quarter, but Mobile is building momentum.

STRATA, the system of choice for over 1,000 agencies nationally, found that 81% expect client approach to advertising and marketing to either increase or stay the same.  This is up 14% based on the same figures reported third quarter 2011.

Adding to this positive economic surge, nearly half of respondents said they project the 1st half of 2012 to be better than the last half of 2011 with increases in business compared to the same time last year.

The impact shows 31% of agencies noted they plan on hiring in 2012, which is up 29% over third quarter 2011 and up 28% over the same time last year.

Digital advertising dollars were nearly unchanged during the fourth quarter 2011 compared to the previous quarter. When agencies were asked about client focus, 81% said more than a year ago, which is actually down 4% from the previous quarter.

There is also significant confusion around Digital due to the fact that agencies still say clients don’t understand the value (54%).

On the social front, Facebook continues its dominance in ad campaigns with 89% of agencies planning to utilize the medium for clients (followed by Twitter (39%), YouTube (36%), LinkedIn (21%) and Google Plus (18% – up 28% over 3Q 2011).

Agencies reported Mobile advertising during the fourth quarter 2011 was up 39%.

iPhone the top choice, Android closing

The iPhone remains the top choice as reported by 83% of agencies surveyed, though Android continues to close the gap, up 32% over third quarter 2011 and up 50% over the fourth quarter 2010. Although the iPad is still third for Mobile advertising, 76% do say that with Apple and Amazon continuing to focus on building tablet content, there will be an increase in interest in advertising on the newer medium.

The STRATA Survey reveals that the top medium of choice for clients in the fourth quarter was Spot TV (Broadcast and Cable) as reported by 51% of agencies surveyed. Digital was second at 31%, which is down 9% from third quarter 2011, followed by Spot Radio (8%). Spot TV (Broadcast) continues to be an area of interest as 28% of respondents said that they are more focused on it than a year ago, up 12% over fourth quarter 2010.

As for Spot Cable, 26% say they are more focused on it than they were a year ago, which is up 66% over last year.

“The key word for advertisers in 2012 is growth,” said John Shelton, CEO/President of STRATA.

“Agencies started to reap the benefits of balance sheets turned in their favor during the fourth quarter 2011, brokering a bright early 2012. The STRATA Survey shows that many advertisers are confident that their business and the economy will return to a strong period by midyear.  That sentiment, coupled with strong numbers from the political race, provides an overall positive barometer for advertising in 2012.”

Client Attraction remains the biggest agency challenge for the second straight quarter according to 37% in the STRATA Survey.  ’

Client spending was the next area of concern with 19% reporting, however it is not nearly as much of an issue as it was in the third quarter 2011, with a decrease of 13%. A growing issue identified by 16% of agencies is advertising costs, which is nearly double the amount reported a year ago. Determining ROI is the top issue in measuring campaigns (47%), followed by Merging Digital and Traditional (41%).

Other prominent findings of the STRATA survey:

  • 42% say their 2012 political ad spend will be more than 2010.
  • 46% say that during the political season they will advertise in alternative mediums to avoid competition by politicians (41% will compete with politicians for space).
  • 49% said they project the 1st half of 2012 to be better than the last half of 2011 (46% also see business increasing compared to the same time last year).
  • 4% say that it will be 3-5 years before there is a greater spend in Digital than Traditional media (that’s a 50% increase over 3Q 2011); but 38% still feel that shift will not ever happen.
  • Android is the second most popular mobile advertising choice at 71%; iPad remains third (46%).
  • For mobile advertising the top option is Display (46%) followed by SMS (25%, but up 61% since 4Q 2010).
  • 44% are somewhat interested in self-service inventory of Digital assets.
  • Only 4% said they are more focused on Print than they were a year ago.

Most useful automotive web sites integrate social media

Thursday, January 26th, 2012

Modified Acura

A modified Acura

Many of the most useful automotive websites share a common thread—they consistently integrate access to social media platforms throughout their pages, according to the J.D. Power and Associates 2012 Manufacturer Website Evaluation Study(SM) (MWES)—Wave 1 released today.

The semiannual study, now in its 13th year, measures the usefulness of automotive manufacturer websites during the new-vehicle shopping process by examining four key measures: speed, appearance, navigation and information/content.

Wide variation in use of social media

All automotive brand websites provide users with the ability to access various social media platforms, such as Facebook, Twitter and YouTube, to connect with the brand’s social media presence or share information about a brand or model under consideration.

However, there is wide variation among websites in the pervasiveness of social media access—for example, whether it’s available from only the site’s home page, or from a variety of pages.

Most useful use social media throughout site

The study finds websites that are the most useful tend to provide users with social media access from a variety of pages, including the home page, model pages, configurator tool and photo gallery. Brands that do not perform well in usefulness tend to have limited social media availability throughout their sites, such as access only from the home page and model pages.

“The widespread usage of social media has created an expectation of constant availability,” said Arianne Walker, senior director of media and marketing solutions at J.D. Power and Associates.

“By integrating links to social media platforms throughout several site features, automotive brand websites enhance convenience for users and also increase the possibility that website users will promote the brand within their social networks.”

Overall satisfaction with the usefulness of automotive brand websites has decreased significantly to an average of 772 on a 1,000-point scale in Wave 1 of the 2012 study from 784 in Wave 2 of the 2011 study, which was released in August 2011. Much of this decline is due to decreased satisfaction with navigation and information/content. These declines may be attributable to the challenges that automotive brand websites are facing in designing sites that are usable on both tablets and desktop computers.

Sites need to accomodate tablets

While only 20 percent of new-vehicle shoppers say they own a tablet, among those who do, 47 percent say they have used their tablet to access automotive information. Tablet ownership is expected to increase during the next several years, which makes it particularly important for brand websites to be able to accommodate both tablets and desktop computers without sacrificing usability on either type of device.

“As automotive brand websites attempt to accommodate the dimensions, resolution and layout best suited for tablet use, some have changed their design in ways that inhibit usage on desktop computers,” said Walker. “For example, pages that require scrolling to view all of the content on a particular page may be preferred by tablet users, but they are quite frustrating for desktop computer users, who are used to clicking to access content directly, rather than finding it on the page by scrolling.”

In addition to differing levels of tolerance for scrolling, following are two key differences in navigation conventions between tablets and desktop computers:

  • For tablet devices, big button links are preferable to text links, while text links work well for website navigation on desktop computers.
  • Users of tablet devices often utilize finger swiping to access website content, while desktop computer users click and drag their mouse cursors. Effective websites should allow for navigation both ways.

Acura’s website ranks highest with a score of 808 on a 1,000-point scale, and performs particularly well in the navigation and speed measures. Rounding out the five highest-performing automotive websites are Honda (806), Hyundai (803) and Infiniti and Lincoln, in a tie (802 each).

The 2012 Manufacturer Website Evaluation Study—Wave 1 is based on evaluations from more than 9,400 new-vehicle shoppers who indicate they will be in the market for a new vehicle within the next 24 months. The study was fielded inNovember 2011.

 
Manufacturer Website Ranking
(Based on a 1,000-point scale)
Acura 808
Honda 806
Hyundai 803
Infiniti 802
Lincoln 802
Kia 796
Jeep 792
Lexus 790
Porsche 787
Toyota 787
MINI 785
Buick 784
Mazda 784
Cadillac 783
Subaru 776
Volkswagen 775
Nissan 774
Suzuki 774
Audi 773
Industry Average 772
Mitsubishi 771
BMW 770
Mercedes-Benz 768
Ford 763
Land Rover 763
GMC 762
Jaguar 760
Volvo 759
smart 756
Chrysler 755
Dodge 752
Ram 752
Chevrolet 750
Fiat 729
SAAB 721
Scion 691