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Key trends in the digital future: Facebook led social media, video rising, Bing gains

Friday, February 10th, 2012

FacebookFacebook-led social media are redefining communication, Bing is gaining ground in search, brand dollars are shifting to online, the video boom, and rise of the smartphone and tablet markets are among the trends examined in digital measurement firm comScore’s new 2012 U.S. Digital Future in Focus report.

“2012 promises to be an exciting year for the digital media industry as the explosion of available content and proliferation of web-enabled devices drive the evolution of the digital consumer, creating new opportunities and challenges for the entire digital ecosystem,” said Linda Abraham, comScore CMO and EVP of Global Product Development.

“In order to be successful in this new paradigm, digital marketers must understand the key trends shaping the current marketplace and what that means for the future of their businesses.”

 

Key insights from the 2012 U.S. Digital Future in Focus include:

Facebook-Led Social Media Market is Redefining Communication in the Digital and Physical Worlds

  • Social Networking accounted for 16.6 percent of all online minutes at the end of 2011 and is on track to surpass Portals as the most engaging online activity in 2012. Facebook continues to lead as the driving force behind this shift in consumer behavior, accounting for the largest share of online minutes across the entire web in 2011.

Bing Gains Ground in Search

  • BingAlthough Google maintains a strong lead in the U.S. search market, one of the most notable stories in search in 2011 was Bing’s positive growth trajectory. Bing closed out the year by surpassing Yahoo! for the #2 position among core search engines for the first time in its history, bolstered in part by its social search partnership with Facebook implemented in early 2011.

Online Video Boom Signals Sea Change in Video Ecosystem

  • Online videoOnline video viewing witnessed impressive gains across a variety of measures in 2011, signaling a behavioral shift in how Americans are consuming video content. More than 100 million Americans watched online video content on an average day to close out 2011, representing a 43-percent increase versus year ago.

Digital Advertising Enters Era of Increased Accountability as Brand Dollars Continue to Shift Online

  • A staggering 4.8 trillion display ad impressions were delivered across the U.S. web in 2011 as brand advertisers continued to shift dollars to the digital medium. This shift in ad dollars has magnified the need for greater transparency and accountability in ad delivery across the digital advertising ecosystem.

Smartphone and Tablets Fuel the Rise of the Digital Omnivore

  • The rise of smartphones and tablets has drastically altered consumers’ digital media consumption. In 2011, the majority of all mobile phone owners consumed mobile media on their device, marking an important milestone in the evolution of mobile from primarily a communication device to also a content consumption tool. At the end of the year, more than 8 percent of all digital traffic was consumed beyond the ‘classic web’ via devices such as smartphones and tablets.

E-Commerce is Back and Better Than Ever

  • Despite the backdrop of continued economic uncertainty, 2011 was a strong year for retail e-commerce. Throughout the year, growth rates versus the prior year remained in double-digits to significantly outpace growth at brick-and-mortar retail. Total U.S. retail and travel-related e-commerce reached $256 billion in 2011, up 12 percent from 2010.

To download a complimentary copy of 2012 U.S. Digital Future in Focus report, please visit:http://www.comscore.com/2012USDigitalFutureinFocus

Sparkfly delivers the “endgame solution” for offers redeemed at point of sale

Thursday, February 9th, 2012

Catherine Tabor

Catherine Tabor, CEO, Sparkfly. Sparkfly is one of 60 innovative firms presenting at the upcoming Southeast Venture Conference

By Allan Maurer

Merchants and manufacturers spend billions annually on offers and promotions such as coupons, daily deals, online banner ads, sweepstakes, and more, but all have shortcomings, says Sparkfly CEO Catherine Tabor.

Founded in 2001 in Atlanta, Sparkfly was an early player in the electronic offers and promotions business, initially providing employee discount platforms to large firms such as Coca Cola and SunTrust and to Emory University.

That business grew covered a million employees nationally and $3 million in annual revenue, but Tabor says merchants in the company’s program really wanted to know what employees were doing once they came into their stores to claim a discount.

“I’ll partner with someone who can take these promotions to an in-store environment,” Tabor thought, but five years ago, “it didn’t exist,” she says.

After an “exhaustive search,” the company partnered with Softcard Systems, which had built a robust platform to track millions of high speed transactions, and built its new technology on top of that platform.

Raised capital for acquisition and platform development

Previously, Softcard had been tracking sales of sugar and flour and other packaged goods at grocery stores, but, Tabor notes, “it could just as easily track movie ticket sales or anything else.”

They were on their way to the “Holy Grail” for retailers, understanding their customers at the point-of-sale.

Sparkfly bought Softcard Systems in 2010, raising an angel investment north of $10 million to fund the buy and platform development. Development of its platform is now complete.

Will present at Southeast Venture Conference

Sparkfly is among 60 innovative technology firms presenting their business plans to venture capitalists and angel investors representing billions in capital at the upcoming Southeast Venture Conference in Tysons Corner, VA, Feb. 29-March 1. The company is seeking its first institutional round.

With the world going mobile, marketers have the ability to reach many more consumers, but they need ways to tie their promotions to actual purchase data.

Sparkfly sells a cloud-based solution that enables creation and distribution of personalized offers via the web and mobile devices that will be redeemed at point-of-sale. The patented technology does not require additional in-store hardware or software.

Owning redemption at POS

The product creates a dynamic code tied to buyers redeeming offers which zips back to its servers for authentication and tracking. It then unlocks any new offers to that buyer.

“What we’re trying to own is redemption at point of sale.”

graphicThe system also can connect online advertising to brick & mortar redemption of offers, which is often the missing link in tracking ROI for online advertising.

Retailers and manufacturers can customize promotions based on individual purchase behavior to deliver and manage offers for specific products by location, time of day, and demographic variables. Customers can receive their offers via social, mobile, or web channels. Tabor says it leverages existing infrastructure in POS environments and adapts easily to multi-lane or multi-store operations.

It has integrated with POS providers, including NCR/Radiant, MICROS, Gilbarco, REtalix, IBM, POSitouch and Verifone. The company holds 16 patents with other pending.

Sparkfly is also testing its new integrated platform in pilot runs with several large brands.

The company gets paid for performance – by transaction.

It’s continuing to integrate its software with merchants, consumer package goods manufacturers, and publishers.

Tabor points out that while daily deals and online discount offers are a big business, it’s expensive to be a Groupon or a Foursquare – businesses that required hundreds of millions in startup funding.

“We have the opportunity to make all those businesses more viable,” says Tabor, “tracking people within those networks through point of sale, which provides an opportunity to reward frequent buyers and loyalty rather than just giving someone you’ll never see again a coupon.”

Sparkfly is starting a pilot program with its first national merchant, Auntie Anne’s (the pretzel chain) in the Atlanta market during February.

Searchmetrics makes digital marketing data on sites available free

Thursday, February 9th, 2012

SearchMetricsWant to get some digital analytics data on your sites or those of your competitors but don’t have the tools?  Now you can take a look at a snapshot of the search and social success of some 75 million domains free.

Searchmetrics, a leader in search and social analytics software,  is making a host of complimentary digital marketing data instantly available online, allowing anyone to assess the Search Engine Optimization (SEO), paid search advertising, backlinks structure and social media visibility of over 75 million domains that Searchmetrics monitors in 15 countries.

The data is available via a new online dashboard which has been introduced for the company’s Searchmetrics Essentials search and social analytics software, as Marcus Tober, Searchmetrics’ CTO and founder, explains:

“Now anyone can enter the URL of almost any web site into the new Searchmetrics Essentials dashboard to get an at-a-glance snapshot of the search and social success of the site. How does it rank against other sites in terms of organic and paid search?

Highly ranked keywords

What are some of the top keywords it ranks highly for and who does it compete with in search? It even provides measurement of how often a site’s pages are liked, tweeted and shared at top social networks such as Facebook, Twitter and Google + 1.

If the site you are interested in is one of the over 75 million domains we monitor in 15 countries, then our dashboard will show you some valuable insights.”

Searchmetrics is making this complimentary data available to anyone who has an interest in search and social media marketing, without registration, in a bid to demonstrate the power of its Searchmetrics Essentials software.

“For example if you type in CNN.com into the Searchmetrics Essentials dashboard, you can see that according to our analysis, CNN’s web site is estimated to rank No 231 in the U.S.’s top 100,000 sites for search engine optimization and it is ranked 37,5662 for paid search visibility for this week.

The site is estimated to have 58,323,004 Facebook likes, shares, and comments which link to its pages and 11,693,789 links shared on Twitter,” explained Tober.

“We wanted to offer our services to the widest audience possible so that anyone could see how simple it is to gain market insight and maintain a competitive advantage online. The dashboard gives you a taste of the data we can provide.

If you are a professional search and social marketer who needs deeper analysis, then you can upgrade to the full version of the software,” added Tober.

Searchmetrics Essentials is powered by the largest, fastest databases available for search and social media giving global marketers instant access to competitive intelligence in organic, paid and universal search, as well as visibility on Facebook, Twitter, LinkedIn, Google +1, Delicious and StumbleUpon.

Powerful single dashboard

By providing a powerful single dashboard — instead of multiple tools and websites — the full Searchmetrics Essentials allows marketers to instantly research the visibility of websites, market verticals, industries, and social media mentions. Less time spent switching between tools and manually producing reports means more time to focus on activities that drive revenue.

“We monitor 100 million keywords, over 75 million domains, across 15 countries. This means businesses can see how they compare to competitors both here and abroad,” said Tober. “And if you use our enterprise tool, the Searchmetrics Suite, you can even monitor in 53 countries and nearly all search engines in the world.”

Try the new Searchmetrics Essentials online dashboard to get an unrivaled snapshot of online marketing data of any URL now by going here:http://suite.searchmetrics.com/en/essentials.

Nearly half of mobile phones will be NFC enabled by 2016

Thursday, February 9th, 2012

SmartphonesNearly half of mobile phones will be near-field-communications enabled by 2016, according to a new report from Market Research.

Wikipedia defines NFC as: “Near field communication (NFC) is a set of standards for smartphones and similar devices to establish radio communication with each other by touching them together or bringing them into close proximity, usually no more than a few centimetres.”

NFC technology has been around since the last few years but hit the market just in 2010. Till 2009, NFC technology was undergoing pilot testing phase.

There is a lot of research and development being carried out in this field and several prototypes were made for various products and applications.

The applications of NFC technology include mobile payment, access control, ticketing, data sharing, and advertisement. A number of products commercially available as of today are limited, but the market will witness an immense growth in the products and applications for NFC technology in the years to come.

In 2011, only 5% of the total mobile phones were NFC-enabled; it is estimated that in the coming five years, this number will rise to approximately 46% by 2016. This indicates the rapid adoption of the NFC technology and the increasing mobile application of NFC technology. As more number of NFC products is made available, the market will see the growth in verticals such as retail, ticketing, and smart advertisement application.

The NFC market is almost evenly distributed amongst North America, Europe, and APAC. North America and Europe are the major contributors in the NFC chips market with combined share of more than 60%. APAC is fast catching up and had almost one fourth of the share of the total chips market in 2011. APAC is the fastest growing region. This high growth of NFC market in APAC is attributed to the countries such as Japan, China, and South Korea. These countries were amongst the early adopters of technology. Currently, the NFC application market constitutes a smaller group of players. As the market for NFC applications will grow, it is expected that more number of industry players will increase their involvement.

The growth of the NFC applications market is expected to be exponential with the revenue growth from $7,686 million in 2011 to $34,515 million by 2016, at an estimated CAGR of 35% from 2011 to 2016. The most attractive of all the segments is the mobile payments segment; followed by the ticketing and access control. The major players that provide chips and controllers for the NFC products are NXP Semiconductors (U.S.), Broadcom (U.S.), and Renesas (Japan).

For more information, visit http://www.marketres

Study names top ten states for “app economy” jobs

Wednesday, February 8th, 2012

TechNetWASHINGTON, DC – A new study showing that there are now roughly 466,000 jobs in the “App Economy” in the United States, up from zero in 2007.

The study, sponsored by Illinois-based TechNet and conducted by Dr. Michael Mandel of South Mountain Economics, also found that App Economy jobs are spread throughout the nation.

Two-thirds of app economy outside CA and NY

The top metro area for App Economy jobs is New York City and its surrounding suburban counties, although together San Francisco and San Jose together substantially exceed New York. And while California tops the list of App Economy states, more than two-thirds of App Economy employment is outside of California and New York.

The results also suggest that the App Economy is growing quickly and that the location and number of app-related jobs are likely to shift greatly in the years ahead.

“America’s App Economy — which had zero jobs just 5 years ago before the iPhone was introduced — demonstrates that we can quickly create economic value and jobs through cutting-edge innovation,” said Rey Ramsey, president and CEO of TechNet.

Creating jobs in every part of America

“Today, the App Economy is creating jobs in every part of America, employing hundreds of thousands of U.S. workers today and even more in the years to come.”

“The App Economy, along with the broad communications sector, has been a leading source of hiring strength in an otherwise sluggish labor market,” said Dr. Michael Mandel, the report’s author and President of South Mountain Economics and former Chief Economist forBusinessWeek.

“As the technology industry and in particular software evolves, the app economy is becoming a critical new area of development and growth,” says Fred Hoch, President, Illinois Technology Association. “Illinois, with rich resources in data, development, advertising and design, is poised to take a leading role in this newly evolving ecosystem and related job creation.”

The full study, entitled “Where the Jobs Are,” is available at: http://www.technet.org/new-technet-sponsored-study-nearly-500000-app-economy-jobs-in-united-states-february-7-2012/

Top U.S. Metro Areas With Highest Percentage of App Economy Jobs

   
New York-Northern N.J.-Long Island 9.2%
San Francisco-Oakland-Fremont 8.5%
San Jose-Sunnyvale-Santa Clara 6.3%
Seattle-Tacoma-Bellevue 5.7%
Los Angeles-Long Beach-Santa Ana 5.1%
Washington-Arlington-Alexandria 4.8%
Chicago-Naperville-Joliet 3.5%
Boston-Cambridge-Quincy 3.5%
Atlanta-Sandy Springs-Marietta 3.3%
Dallas-Fort Worth-Arlington 2.6%
   

Top Ten States for App Economy Jobs (Percentage)

   
California 23.8%
New York 6.9%
Washington 6.4%
Texas 5.4%
New Jersey 4.2%
Illinois 4.0%
Massachusetts 3.9%
Georgia 3.7%
Virginia 3.5%
Florida 3.1%
   

The research shows that when it comes to employment impacts, each app represents jobs — for programmers, for user interface designers, for marketers, for managers, for support staff. Conventional employment numbers from the Bureau of Labor Statistics are not able to track such a new phenomenon because this economic ecosystem is so new. The research analyzed detailed information from The Conference Board Help-Wanted OnLine® (HWOL) database, a comprehensive and up-to-the-minute compilation of want ads, to estimate the number of jobs in the App Economy.

The total number of Apps Economy jobs includes jobs at ‘pure’ app firms such as Zynga as well as app-related jobs at large companies such as Electronic Arts, Amazon, and AT&T, as well as app ‘infrastructure’ jobs at core firms such as Google, Apple, and Facebook. In addition, the App Economy total includes employment spillovers to the rest of the economy.

Cyber criminals cast wide net in January, target Tumblr, gamers, news

Wednesday, February 8th, 2012

GFILast month saw malware attacks targeting a wide range of potential victims, including gamers looking for a Pro Evolution Soccer 2012 game crack, small business owners concerned about the reputation of their business, and government organizations receiving spoofed messages from the United States Computer Emergency Readiness Team (US-CERT).

“Anyone who goes on the internet is a potential target for cybercriminals looking to infect systems and scam users,” said Chris Boyd, senior threat researcher at GFI Software.

“Malware writers and phishers do not discriminate. They purposefully cast a wide net when picking their methods of attack in order to reach as many targets as possible. Whether you are a young gamer, a successful business owner or a government employee, you need to be wary when clicking on links that appear to pertain to your interests, especially when asked to submit personal information online.”

Gamers targeted

In addition to malware writers installing rootkits on the systems of gamers who were looking for a pirated release of Pro Evolution Soccer 2012, developed by Konami Digital Entertainment, Inc., scammers also latched onto the buzz surrounding the upcoming fourth installment of the Halo video game series, developed by 343 Industries, by offering bogus beta invites in return for filling out surveys and recommending links on Facebook and Google+.

These attacks leverage the popularity of these titles among the gaming community and are meant to take advantage of the mistakes some users might make when acting out of excitement about a favorite game franchise.

January also brought phishing emails posing as notices from the Better Business Bureau, claiming that a customer had filed a complaint against the recipient.

The messages contained links to malware created using the Blackhole exploit kit. Government body US-CERT served as another disguise for cybercriminals attempting to bait unwitting victims into opening a file that contained a variant of the Zeus/Zbot Trojan.

Meanwhile, Tumblr users were baited with “free Southwest Airlines tickets” in exchange for taking surveys and submitting personal information by a phony “Tumblr Staff Blog.”

Malware writers and internet scammers also sought to attack a wider cross-section of the population when opportunities presented themselves to creatively piggyback on hot news topics and highly trafficked websites.

This past month, the shutdown of popular file hosting website Megaupload led to a domain typo scam targeting both the regular users of the website as well as visitors who were interested in seeing the FBI notice posted on the site. Once the victims reached the misspelled URL, they were redirected to various sites promising fake prizes and asking for personal information.

“While cybercriminals may not be picky about their choice of victims, their choice of tactics is anything but haphazard,” continued Boyd. “Cybercrime campaigns are designed to cripple systems and steal personal information, but first they have to reach the victim. Once they know the profile of the group they want to attack, they will do anything they can to increase their chances of success and fool users into playing along.”

Top 10 Threat Detections for January

GFI’s top 10 threat detection list is compiled from collected scan data of tens of thousands of GFI VIPRE Antivirus customers who are part of GFI’s ThreatNet automated threat tracking system. ThreatNet statistics revealed that Trojans continue to be the most pervasive threat, taking half of the top spots for January.

Detection Type Percent
Trojan.Win32.Generic Trojan 35.1
Yontoo (v) Adware 2.23
FraudTool.Win32.FakeRean Rogue Security Program 1.62
INF.Autorun (v) Trojan 1.28
Trojan.Win32.FakeAV.mqa (v) Trojan 1.21
Trojan.Win32.Ramnit.c (v) Trojan 0.94
Exploit.PDF-JS.Gen (v) Exploit 0.86
GameVance (fs) Adware 0.82
Pinball Corporation. (v) Adware 0.79
Trojan.Win32.Jpgiframe (v) Trojan 0.77

Preparis helps firms meet 21st century’s complex threats

Tuesday, February 7th, 2012

Armistead Whitney

Armistead Whitney, CEO, Preparis, one of 60 firms presenting at the upcoming Southeast Venture Conference.

By Allan Maurer

When jets plowed into the World Trade Center towers on Sept. 11, 2001, Armistead Whitney, now CEO and founder of Preparis, was president of a New York City-based media firm.

Along with many other company executives based in the city on that fateful day, Whitney was faced with questions about how he and his 200 employees should react to the terrorist attacks.

“I was immediately faced with some critical issues,” he says. “What should I do to ensure my employees will be safe? How will my operations, revenue, shareholder value, and brand reputation make it through? I simply had no clue.”

He and his staff made it out of the city safely, but Whitney writes that he made it his mission to find out what he would do differently if faced with such a situation again. He met with leaders form emergency preparedness and response organizations, then with CEOs of companies of various sizes. Whitney wrote about how it all on the Preparis website.

Guidance on what to do

After considerable research, he started the Atlanta-based company Preparis Inc., a startup selling an SaaS-based platform that delivers expert information, response protocols, communications and training to help businesses meet unpredictable threats from terrorism, pandemics, and natural disasters.

Preparis is one of 60 innovative showcase firms that will present business plans to venture capitalists and angel investors representing billions in capital at the 6th Annual Southeast Venture Conference in Tysons Corner, VA, Feb. 29-March 1.

Companies face 21st century threats

In today’s world, terrorist attacks are only one threat among many that can disrupt global businesses, Whitney tells us. “Threats of the 21st century have become more complex, especially as companies outsource more. They have operations globally, in third world countries, and clients in places impacted by local troubles.”

Nowadays, then, a business has to face pandemics, cyber terrorism, nuclear meltdowns, natural disasters from hurricanes and floods to earthquakes and wild fires. Floods in Asia can hamper production of electronics parts made there from hard drives to tablets.

Yet, Whitney points out, the only preparations for meeting such disasterous business interruptions is “A plan that sits on s shelf. It can be challenging for that to be effective.”

While most larger Fortune 1000 firms do have plans in place – policies, procedures and teams, they want tech to automate it all, Whitney notes.

They need a way to automate plans

“They need a way for tech to automate it, bring it all together so that it can be accessed from any place on any device, how to protect the workforce from threats, response instructions if you receive a bomb threat, an anthrax letter.”

Technology can take those stale plans on a shelf and make living breathing programs, he says.

Downstream at smaller organizations such as a law firm, “We become their entire ecosystem with everything they need, even an emergency notification system (such as Virginia Tech installed following deadly shootings on its campus).

The Preparis system knows who do what with the product at each level and everyone from the CEO to employees can use it.

“We’ve sold to about every industry, Fortune 1000 companies, banks, attorneys. Every industry at every size has an appetite for it,” says Whitney.

In the past, most such disaster preparedness was done through consultants Preparis does it through its SaaS product that a company can download from the web and being using immediately. “We’re creating a new category,” Whitney says.

Dealing with cyber threats

Looking ahead, the company is getting into how to deal with cyber threat issues. “As new threats evolve – the pandemic fears of a few years ago for instance – we quickly add guidance for our clients.”

In the recent “Trifecta” of an earthquake, tsunami, and nuclear meltdown in Japan, for instance, the Japanese government was telling its citizens it was ok to eat the food grown in Japan. But the Preparis product told its clients, “No, it is not ok to eat the food from Japan at this time.” Later tests showed that much food was contaminated with radioactivity.

“We also had a lot of our clients use the emergency messaging system when trying to find their employees.”

It must be doing something right. It has a 100 percent client renewal rate. How many software firms can say that?

The 20 employee company has raised $5 million in Series A funding. Whitney says the company is looking at a B round for growth.

“We signed a strategic alliance with Wells Fargo, which is bundling it with their products for their insurance customers. It’s a huge opportunity. Its the fourth largest insurance broker. We don’t need money for the product, but we need to hire more people to facilitate meeting increased demand for the product. That’s the main reason we would raise a B round.”

The company’s growth plan also includes mobile and social integration. Already clients can log in to the product with Facebook, Twitter, or LinkedIn names and passwords.

 

Smartphone adoption, tablet market driving app revenue

Tuesday, February 7th, 2012

Annual revenues from consumer mobile applications will approach $52 billion by 2016 as consumer smartphone adoption accelerates in tandem with the emergence of a mass tablet market, according to  A new report from Juniper Research.

The report finds that the introduction of operator billing across leading storefronts such as the Android Market and Ovi Store had led to a dramatic rise in revenues. Likewise, the mass deployment of in-app billing options meant that, for many storefronts, post-download revenues had surpassed those of PPD (Pay-Per-Download).

While smartphones will continue to comprise the majority of app revenues over the forecast period, the report noted that tablets — which currently account for just 7% of global app revenues — would comprise 25% of such revenues by 2016.

HTML5 heightens publisher D2C opportunity

The report observed that the app store model’s pre-eminence faced the prospect of erosion in the longer term as HTML5 — a markup language which reduces end-user dependence on plug-in app technologies — facilitates the transition to a browser-based environment. Additionally, the closer integration between web-based apps and handsets should mean that the advantage that native apps have is reduced.

This in turn offers great opportunities for content publishers to offer content on-site rather than be reliant on storefront distribution. Nevertheless, as report author Dr Windsor Holden noted, “While we are likely to see some larger media publishers — particularly those dependent on subscription revenues — migrating to a direct-to-consumer model (D2C), this is by no means true for the majority of companies.

Most do not possess the scale of traffic to make D2C a viable option: in most cases, the storefront will continue to be the optimal discovery and distribution mechanism.”

Other findings from the report include:

  • Most network operator storefronts will struggle to attract developers due to lack of scale
  • More than 31 billion apps downloaded to mobile devices in 2011

The Mobile Apps whitepaper is available to download from the Juniper website together with further details of the full report, “Mobile Apps Stores: Future Business Models & Ecosystem Analysis 2012-2016.”

Paperless offices closer, but many challenges remain

Tuesday, February 7th, 2012

AIIMRemoving paper from business continues to be challenging, despite data that shows significant responsiveness and productivity gains in customer service when paper-based bottlenecks are eliminated from business processes, according to a new industry watch research paper titled, “The Paper Free Office – Dream or Reality.”

Speed of response times are also realized by employees working remotely in the field or home offices when the ability to share and search is improved by using digitized content. According to Doug Miles, director of market intelligence at AIIM,

“The earlier in the process that capture takes place, the better the transparency and availability the content will have. The data is available to the process faster, and paper forms handling is eliminated.”

Key findings of the research conducted between November 2011 and January 2012 show:

  • Paper is beginning to disappear, with 35 percent of respondents confirmed less paper consumption and photocopying.
  • 42 percent of scanning and capture projects achieved a payback period of 12 months or less, while 57 percent of projects achieved payback in 18 months or less.
  • Mobile and cloud services for scanning and capture are finding early adopters in the enterprise.
  • 38 percent of respondents are equipping employees with portable capture devices when not in the office, including portable scanners, smart phones and tablets.
  • 20 percent of the largest organizations are committed to a cloud deployment strategy for capture.
  • Scanning and capture can seriously improve customer response times — typically between 2 and 3 times faster, but in many cases 5 and 10 times faster.

Despite significant benefits realized by paper-free organizations, some poor habits persist:

  • 77 percent of invoices that arrive as PDF attachments are printed, while 31 percent of fax invoices are printed and then re-scanned.
  • 45 percent of documents that are scanned were completely “born digital.”
  • 32 percent of organizations reported an increase in the level of paper consumption and copying.

The full report, “The Paper Free Office – Dream or Reality” can be downloaded from the AIIM web site athttp://www.aiim.org/Research/Industry-Watch/Paper-Free-Capture-2012.

More than 70 Web firms ask Congress to reassess IP stance

Tuesday, February 7th, 2012

Capitol buildingMore than 70 Web firms urged the U.S. Congress to step back, take a breath and reassess its approach to crafting new intellectual property laws.

The firms, including Mozilla, WordPress, Reddit, Startup Weekend, Cheezburger Network, O’Reilly Media and Twitpic,  say that, “ align ourselves with the more than 14 million Americans who joinedus in opposition to the Stop Online Piracy Act (SOPA) and the PROTECT IP Act (PIPA).Together we participated in the largest online protest in American history (currently estimated atmore than 115,000 websites) because we believe these bills would have been harmful to freespeech, innovation, cyber security, and job creation.”

It adds, “Now is the time for Congress to take a breath, step back, and approach the issues from a freshperspective. ”

Perhaps the key point the firms make is that, “Finally, any future debates concerning intellectual property law in regards to the Internet must avoid taking a narrow, single-industry perspective.”

The SOPA and PITA laws came on the heels of powerful lobbying efforts by the movie and music industries as attempts to stop piracy. The bills were widely seen as over-reaching and full of potential for abuse that could comprise the Internet.

A massive online reaction by Web companies, the social media sphere and freedom of information advocates halted progress of the bills, at least temporarily.

 

Full letter.