Archive for November, 2010
Tuesday, November 30th, 2010
RESEARCH TRIANGLE PARK, NC – Online store sales grew by a healthy 36 percent among ChannelAdvisor customers, the software and services provider helping retailers sell across e-commerce channels, says.
ChannelAdvisor retailers wrapped up the very active “Cyber 5,” the five days from Thanksgiving to Cyber Monday, with impressive 26 percent same-store sales growth.
“Due to the amount of shopping on Thanksgiving and Black Friday, we initially theorized that the online shopping season was beginning earlier than its traditional Cyber Monday kickoff,” said ChannelAdvisor CEO Scot Wingo. “Upon seeing the full scope of the Cyber 5, however, the distribution of sales across the days is the same as previous years. Cyber Monday is still the strongest day by far, but growth was robust and steady across all five days.”
Cyber Monday Highlights:
- ChannelAdvisor’s customers earned $28.7 million in gross merchandise value (GMV) on Cyber Monday, a ChannelAdvisor record
- ChannelAdvisor processed more than 500,000 transactions on Cyber Monday, which amounts to approximately six transactions per second
Total Marketplaces same-store sales growth was 36.9 percent.
o Amazon same-store sales continued to surge at 98.1 percent growth
o eBay same-store sales grew by 14.6 percent
Tags: ChannelAdvisor, cyber Monday, e-commerce, Scot Wingo Posted in Carolinas, Internet/New Media, North Carolina | Comments Off
Tuesday, November 30th, 2010
RALEIGH, NC – Raleigh-based Red Hat Inc. (NYSE: RHT), a provider of open source solutions, has acquired Makara, a developer of deployment and management solutions for applications in the cloud. Makara’s technologies will accelerate the development of Red Hat’s comprehensive Platform-as-a-Service (PaaS) solution as part of its Cloud Foundations portfolio. Financial details of the transaction were not disclosed.
Based in Redwood City, CA, Makara provides solutions to enable organizations to deploy, manage, monitor and scale their applications on both private or public clouds. Customers facing issues in moving applications to the cloud and managing them efficiently can benefit from Makara’s solutions for scaling, rightsizing, rollback and monitoring.
By integrating the JBoss Enterprise Middleware infrastructure with Makara’s Cloud Application Platform, Red Hat can offer a more comprehensive PaaS solution that allows organizations to quickly transition their applications to both public and private clouds with minimal modifications.
“PaaS is becoming another market for software vendors looking to deliver compelling enterprise solutions in the cloud,” said Rachel Chalmers, research director at the 451 Group. “By acquiring the cloud technologies developed by Makara, Red Hat is now in a position to address this market by creating solutions for enterprises looking for deployment, management and auto-scaling capabilities to be baked into the core platform.”
Tags: Acquisitions, CA, cloud technology, Makara, NC, open source software, Raleigh, Red Hat, Redwood City Posted in Acquisitions, Carolinas, IT, North Carolina | Comments Off
Tuesday, November 30th, 2010
ARLINGTON, VA – OPOWER, the Arlington-based company selling smart grid energy efficiency software, has closed a $50 million third round of financing led by Accel Partners and Kleiner Perkings Caufiled & Byers. Its largest investor, New Enterprise Associates, also participated. That’s a powerhouse of backers.
The investment will support OPOWER’s rapid expansion and accelerate its product development efforts in order to add new products and features to its Software-as-a-Service (SaaS) platform in 2011.
The company’s platform has helped electric and gas utilities engage their customers, drive unprecedented gains in energy efficiency, and improve customer satisfaction. OPOWER’s prior financing was in 2008, with capital raised from NEA and early-stage fund MHS Capital.
OPOWER’s SaaS platform is the industry’s leading customer engagement platform, and has quickly gained popularity in the utility industry as an innovative, information-based energy efficiency program, as well as the leading front-end for utilities’ Smart Grid deployments.
The platform uses data analytics to evaluate a household’s energy usage patterns – without the need for hardware to be installed inside the home – and applies behavioral science techniques and a multi-channel communication strategy to engage millions of homes and motivate energy saving actions.
Currently deployed to more than two million homes, OPOWER is delivering enough energy savings to power nearly 50,000 homes on an ongoing basis. The company expects its deployed customer base to more than quadruple in 2011. OPOWER currently works with 45 utilities throughout the U.S., including seven of the country’s ten largest energy providers.
“OPOWER is an elegant and proven solution for utilities to cost-effectively reach energy efficiency goals,” said Ray Lane of Kleiner Perkins Caufield & Byers. “It is a straight forward value for customers – clearly measuring savings on their energy bills.”
I’m always impressed when firms such as OPOWER land serious backing from investors such as its lineup of top venture capital funds. Energy efficiency and grid technology are likely to be part of the power industry future going foward.
TJS Editor Allan Maurer: Email Allan at TechJournal South dot com.
Tags: Accel Partners, Arlington, energy efficiency, financing, KPCB, New Enterprise Associates, OPOWER, smart grid, VA Posted in Energy, IT, Money, Potomac, Virginia | Comments Off
Tuesday, November 30th, 2010
 A Sensics device
COLUMBIA, MD - Sensics Inc., a company making head-mounted display devices for simulation, research, entertainment and other uses, has closed a $400,000 mixed securities offering, according to a regulatory filing.
Founded in 2003, Sensics developed panoramic head-mounted displays that provide wide field of view and high resolution for training and simulation, research, virtual prototyping, visualization, entertainment, and remote presence applications.
Its customers include NASA, Honeywell, Northup Grumman, Renault, Lockheed Martin, and a number of universities, among others.
The company raised $946,687 in funding in 2009 and has support from the Maryland Department of Business and Economic Development (DBED) and The Maryland Technology Development Corporation (TEDCO).
It disclosed the latest raise in a filing with the US Securities and Exchange Commission.
Versions of this sort of technology abound in science fiction and popular media, but are obviously coming into their own (virtual) reality.
I wonder how long it will take for such displays to move to smaller configurations and projection devices that throw images up in front of the viewer ala the movie “Minority Report.”
TJS Editor Allan Maurer. Email Allan at TechJournalSouth dot com.
Email TJS Editor/Writer Allan Maurer: Allan at TechJournalSouth dot com.
Tags: Columbia, financing, head-mounted displays, MD, Sensics Posted in Hardware, IT, Maryland, Money, Potomac | Comments Off
Tuesday, November 30th, 2010
BALTIMORE & SAN DIEGO – JMI Equity, a growth equity firm that invests in leading software, internet, business services and healthcare IT companies, has closed the JMI Equity Fund VII, L.P. (JMI VII), an $875 million fund. With the closing of JMI VII, JMI Equity has successfully raised over $2.1 billion of committed capital since its founding in 1992.
“We are pleased to announce the closing of JMI VII,” said Harry Gruner, JMI Equity managing general partner and co-founder. “In this very challenging fundraising environment, we are grateful for the continued support of our longstanding investors, as well as the substantial interest from new investors.”
Since 1992, JMI Equity has invested in more than 100 businesses in its target markets. Through JMI VII, JMI Equity will continue its longstanding investment strategy of providing capital to fund growth, acquisitions, recapitalizations and buyouts. The new fund will invest primarily in North American companies, targeting equity investments of $10 million to $100 million each.
Tags: Baltimore, JMI Equity closes Fund VII at $875M, San Diego Posted in Maryland, Money, Potomac | Comments Off
Tuesday, November 30th, 2010
By Anthony Haywood, CTO, Idappcom
 Anthony Haywood
In the last year there have been a number of organisations offering rewards, or ‘bounty’ programs, for discovering and reporting bugs in applications. Mozilla currently offers up to $3,000 for crucial or high bug identification, Google pays out $1,337 for flaws in its software and Deutsche Post is currently sifting through applications from ‘ethical’ hackers to approve teams who will go head to head and compete for its Security Cup in October. The winning team can hold aloft the trophy if they find vulnerabilities in its new online secure messaging service – that’s comforting to current users. So, are these incentives the best way to make sure your applications are secure?
At Idappcom, we’d argue that these sorts of schemes are nothing short of a publicity stunt and, infact, can be potentially dangerous to an end users security.
One concern is that, by inviting hackers to trawl all over a new application prior to its launch, just grants them more time to interrogate it and identify weaknesses which they may decide is more valuable if kept to themselves. Once the first big announcement is made detailing who has purchased the application, with where and when the product is to go live, the hacker can use this insight to breach the system and steal the corporate jewels.
A further worry is that, while on the surface it may seem that these companies are being open and honest, if a serious security flaw were identified would they raise the alarm and warn people? It’s my belief that they’d fix it quietly, release a patch and hope no-one hears about it. The hacker would happily claim the reward, promise a vow of silence and then ‘sell’ the details on the black market leaving any user, while the patch is being developed or if they fail to install the update, with a great big security void in their defences just waiting to be exploited.
Sometimes it’s not even a flaw in the software that can cause problems. If an attack is launched against the application, causing it to fail and reboot, then this denial of service (DOS) attack can be just as costly to your organisation as if the application were breached and data stolen.
A final word of warning is that, even if the application isn’t hacked today, it doesn’t mean that tomorrow they’re not going to be able to breach it. Windows Vista is one such example. Microsoft originally hailed it as ‘it’s most secure operating system they’d ever made’ and we all know what happened next.
A proactive approach to security
IT’s never infallible and for this reason penetration testing is often heralded as the hero of the hour. That said technology has moved on and, while still valid in certain circumstances, historical penetration testing techniques are often limited in their effectiveness. Let me explain – a traditional test is executed from outside the network perimeter with the tester seeking applications to attack.
However, as these assaults are all from a single IP address, intelligent security software will recognise this behaviour as the IP doesn’t change. Within the first two or three attempts the source address is blacklisted or fire walled and all subsequent traffic is immaterial as all activities are seen and treated as malicious.
An intelligent proactive approach to security
There isn’t one single piece of advice that is the answer to all your prayers. Instead you need two and both need to be conducted simultaneously if your network’s to perform in perfect harmony:
Application testing combined with intrusion detection
The reason I advocate application testing is, if you have an application that’s public facing, and it were compromised the financial impact to the organisation could potentially be fatal. There are technologies available that can test your device or application with a barrage of millions upon millions of iterations, using different broken or mutated protocols and techniques, in an effort to crash the system.
If a hacker were to do this, and caused it to fall over or reboot, this denial of service could be at best embarrassing but at worst detrimental to your organisation.
Intrusion detection, capable of spotting zero day exploits, must be deployed to audit and test the recognition and response capabilities of your corporate security defences. It will substantiate that, not only is the network security deployed and configured correctly, but that it’s capable of protecting the application that you’re about to make live or have already launched irrespective of what the service it supports is – be it email, a web service, anything.
The device looks for characteristics in behaviour to determine if an incoming request to the product or service is likely to be good and valid or if it’s indicative of malicious behaviour. This provides not only reassurance, but all important proof, that the network security is capable of identifying and mitigating the latest threats and security evasion techniques.
While we wait with baited breath to see who will lift Deutsche Post’s Security Cup we mustn’t lose sight of our own challenges. My best advice would be that, instead of waiting for the outcome and relying on others to keep you informed of vulnerabilities in your applications, you must regularly inspect your defences to make sure they’re standing strong with no chinks. If you don’t the bounty may as well be on your head.
Anthony Haywood’s computing history began during the first computer revolution in the early 1980’s. Writing programs for the Sinclair ZX80 and the Texas Instruments TI99/4A. During the early 1990’s Haywood worked for Microsoft in a cluster four team supporting their emerging products. Shortly after the release ofWindow 95, Haywood was invited to join NetManage; a highly successful silicon valley based company providing internet technologies, which led to his joining Internet Security System (ISS).
Leaving ISS in 2002, Haywood founded his first network security company Blade Software, pioneering the development of the ground breaking “stack-less” network security assessment and auditing technology. It was this technology that became the foundation for the companys’ IDS and Firewall Informer products, winning the coveted Secure Computing “Pick of Product” award for two years running, with a full five star rating in every category.
In 2004, Haywood founded his second network security company “Karalon”. It was during this time that Haywood developed a new network based security auditing and assessment technology. In 2009, he joined Idappcom Ltd. Haywood is currently the Chief technology Officer for the company and is guiding its future development of advanced network based security auditing and testing technologies.
Tags: Anthony Haywood, app security, Google, Idappcom, ISS, Microsoft, Mozilla, there is a bounty on your apps, Viewpoint Posted in Columns, Internet/New Media, IT, Security, Viewpoint | Comments Off
Monday, November 29th, 2010
ATLANTA – ClickFox Inc., an Atlanta-based web analytics firm, has closed on a $17.9 million equity investment, according to a regulatory filing.
In 2008 the company raised a $12.5 million round led by Ascent Venture Partners of Boston with current investors Cedar Fund, Veritas Venture Partners and Delta Ventures contributing. The company disclosed the latest funding in a filing with the US Securities and Exchange Commission.
ClickFox closed a $4 million Series A round in 2004 led by Cedar, Veritas, and Delta. The company was founded in 2000 by Dr. Tal Cohen and Nissim Harel, both former faculty and researchers at Georgia Tech. The founder left about two and half years ago along and the company now has a growing operation at the Denver, Colorado, Tech Center.
The company says its customer experience analytics solution provides a cradle-to-grave view of customer experiences across multiple business service touch points. With use of behavior pattern analytics and advanced segmentation, users are able to understand the effect customer experience has on key business drivers.
Tags: Atlanta, Clickfox, financing, web analytics Posted in Georgia, Internet/New Media, IT, Money | Comments Off
Monday, November 29th, 2010
RESTON, VA – Black Friday (November 26) saw $648 million in online sales, making it the heaviest online spending day to date in 2010 and representing a 9-percent increase versus Black Friday 2009, according to digital measurement firm comScore.
Thanksgiving Day (November 26), traditionally a lighter day for online holiday spending, achieved a strong 28-percent increase to $407 million.
“Although Black Friday is known for the flurry of activity occurring in brick-and-mortar retail stores, online shopping is increasingly becoming the refuge of those preferring to avoid the crowds and long lines,” said comScore chairman, Gian Fulgoni. “The $648 million in online spending this Black Friday represents the heaviest online spending day of the season-to-date and a solid increase over last year’s Black Friday. Interestingly, we are also seeing consumers beginning to buy online in a more meaningful way on Thanksgiving Day, which has historically seen low buying activity.”
Black Friday Bargains Boost Web Browsing Behavior
As the online channel becomes increasingly influential in driving offline shopping behavior, consumers are turning to Black Friday sites on the web to conduct research in advance of the day’s events. comScore analyzed eight Black Friday deal sites for the five days ending Black Friday (Nov. 22-26) compared to the corresponding days last year, finding that Black-Friday.net led the pack with 3.1 million unique visitors, up 42 percent versus last year. BlackFriday.info followed with 2.7 million visitors, while Black-Friday2010.com (up 478 percent to 1.5 million visitors) showed the greatest growth.
Some other notable findings about Black Friday deal-seeking include:
- The number of visitors to coupon sites on Black Friday grew 4 percent versus year ago to 3.6 million visitors, while the total number of visits to the category increased 16 percent to 7.4 million.
- BlackFriday.info was the most visited coupon site on Black Friday with 630,000 unique visitors, followed by CouponCabin.com (543,000), RetailMeNot.com (332,000 visitors) and Groupon.com (332,000).
- ShopLocal.com ranked as the most visited comparison shopping site on Black Friday with 2.1 million visitors, up 45 percent versus year ago.
Tags: Black Friday online spending 2010, comScore, Reston, VA Posted in Internet/New Media, Studies, surveys, reports | Comments Off
Monday, November 29th, 2010
By Joe Procopio
Man! Why did I use up all my clown phone jokes on the Droid X column? The Galaxy tab situation is ripe, RIPE I tell you, for a plethora of this kind of thing:
 Models courtesy of Prestige Worldwide
And while calling the Droid X a clown phone was just a way to poke harmless fun at the (viable) oversized handset trend, there is actual substance to said comparison when it comes to the Galaxy.
On first glance, and even over several slapstick-style double takes, the Samsung Galaxy tab is a giant Android handset. Same buttons, same interface, same apps, same screens. It also runs current Android 2.2, which we know isn’t optimized for tablet performance, so for the early adopter, the Galaxy really is a giant Android smartphone that can’t make calls.
Although why they didn’t support basic mobile phone is a puzzler. Give me a headset and there’s no reason why I wouldn’t make calls on the device. In fact, that very capability would allow me to leave my mobile at home in the exact same scenario that would make me choose to leave my laptop at home and bring along only the Galaxy.
Business Lite
That’s the scenario I’m referring to. I think the iPad has been in existence long enough to make this concept self-explanatory, but I’ll summarize it just to make sure. My mom reads this column, you know?
I got my hands on the Galaxy exactly five minutes before leaving for this year’s Internet Summit. The device was absolutely perfect for the event. I could take notes, write, follow the tweetstream and add to it, check my mail, even do some light work.
The Galaxy allowed me to accomplish way more than I could with my smartphone, and I didn’t miss any functionality from my laptop – based on the fact that I knew ahead of time that I wouldn’t be doing anything labor-intensive at the conference.
Except groaning at puns. A whole lot of Internet puns.
The Third Device Niche
That opens up the third device niche. My laptop replaced my desktop long ago, allowing me to work anywhere. My smartphone replaced a razor thin slice of said laptop functionality, allowing me to go to some meetings, events, and weddings without lugging around a bag. The tablet expands that thin slice dramatically.
So unless I’m in my home office or my office office, I can keep the laptop on my desk or at least in my car (it’s in the trunk so step off, thugs!), and just bring the Galaxy. Thanks to the cloud and the size of the device, I can even get work done.
Android vs. Apple?
If you’ve read me before, you know I just want everyone to shut up about Android versus Apple. These arguments usually make New Kids on the Block versus Backstreet Boys screeching contests sound nuanced. And yes, I’m aware of the irony of that reference being relevant again. Also depressed.
Anyone in their right mind has to give Apple props for inventing the gadget with the funny name that was the wrong size and didn’t do anything new. Once everyone realized that this was way more than just a really cool multimedia player, the third device niche became a real possibility.
The Galaxy ups the ante in two ways.
One: The entry of a second established player into the niche creates competition, which creates choice, which creates mainstream acceptance.
Two: The Form Factor.
Having used both devices in my day-to-day, I can say without hesitation that the 7-inch Galaxy is a much better size for my (and to repeat as a preemptive strike before the comments start getting all flamy) MY third device niche.
It’s actually not a clown phone, it’s a little tiny iPad.
Let me explain. Much like the iPad and iPhone, it takes about ten seconds for an Android user to figure out how get everything they need out of the Galaxy. It’s the same device, true down to the OS, with some cool add-on functionality to take advantage of the bigger screen.

But unlike the iPad, I can hold it vertically and type, like I would hold my smartphone (well, not exactly, but I can do the thumb thing). It’s big enough for apps and video, big enough to use on a desk and type, and small enough to fit in a jacket pocket.
However, beyond that, the differences are just flavor.
But how great is it that amidst the dawn of the tablet wars Microsoft finally released a working smartphone? Momentum!
Android + Apple vs. Amazon
This is the real battle now. The addition of Android to the tablet mix creates a kind of a Venn diagram of what you can do in the third device niche, where the limits are, with the common area being what should become the norm.
And if “Read E-Books” is in that common area, you can draw another little tiny circle around that and label it “E-Reader.” Yeah, they do other things. In fact, the Nook is basically a skinned down Android tablet, but that actually makes my point stronger.
Again, Apple created the market, Android expanded it, and the two together force the Kindle into obsolescence. Or at least shrink its niche market way down to basically people who read a lot and straight-up technophobes.
Building products for either one of those groups is pretty much a sign you’ve wandered off the cutting edge.
Chick Magnet?
This is not a groundbreaking device on its own. When my friends first brought their iPads to conferences (and who’s the man now?), they were inundated with attention. This did not happen with the Galaxy. The looks I got were either along the lines of “damn, that’s a big phone” or “wow, that guy has HUGE hands!”
I’m paraphrasing.
As Android has done before, it provides the alternative, nicely done, with a lot more freedom and all the issues that come along with that. It’s reportedly selling like crazy, so when the tablet-optimized Android OS is released, the Pad Wars will heat up again.
The cool thing is that regardless, you and I win.
Joe Procopio heads up product engineering for StatSheet. He also owns consulting firm Intrepid Company (intrepidcompany.com) and creative network Intrepid Media (intrepidmedia.com) He’d like to reiterate that he’s ready to be an Apple fanboy as soon as they return his phone calls and potentially creepy emails. He can be reached via twitter @jproco.
Tags: column, Internet Summit, Joe Procopio, Samsung Galaxy review, Viewpoint Posted in Carolinas, Columns, North Carolina, Reviewed, Telecommunications, Viewpoint | 6 Comments »
Thursday, November 25th, 2010
RESEARCH TRIANGLE, NC – TechJournal South will not be publishing today and tomorrow in observance of the Thanksgiving holiday. We hope yours is pleasant and restful.
Posted in Uncategorized | Comments Off
|
|
|