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Facebook users can reach an average of 150,000 via friends

February 3rd, 2012
PewInternet

Facebook gives average users an incredible opportunity to reach a mass audience, according to the latest study by the Pew Internet in American Life Project. It says the average user can reach up to 150,000, and a median user can connect to 31,000 others. It also found that most Facebook users receive more from their ...

Most Facebook users hate the new Timeline (infographic)

February 3rd, 2012

With Facebook’s Timeline rolling out to all 800 million users, SodaHead.com, the web’s largest opinion based community, polled its users to get their thoughts on the new design.  In a landslide, 70% of poll respondents stated that they did not like Timeline and hoped that Facebook would “lose it.” Only 20% indicated that they liked it, while 10% ...

How to recognize fake Facebook “friends” with bad intentions (infographic)

February 3rd, 2012
Facebook

Do you accept people you don’t know as friends on Facebook? If so, it could lead to trouble down the road. Facebook, which filed for IPO this week, has become an important part of personal and business communication, which makes it a target for cyber criminals of all types. One tool they use are fake ...

Twitter analytics could give brands a boost

February 3rd, 2012
Twitter bird

The introduction of analytics to Twitter brand pages will enable brands to optimise their campaigns more effectively and is likely to result in more investment in the platform according to integrated PR, search and social media agency Punch Communications. Erica Anderson, Twitter’s manager for news and journalism, indicated in comments from her visit to Columbia University’s social ...

NIST offers $10M for research on creating trusted online identities

February 3rd, 2012
Nist

The National Institute of Standards and Technology (NIST) is offering up to $10 million in grants of about $1.5 million to $2 million each for projects that pilot new online identity credentials. NIST is soliciting proposals to pilot on-line identity solutions that allow individuals and organizations to utilize secure, efficient, easy-to-use, and interoperable identity credentials to access online ...

Many engineers remain unemployed despite reported tech skills shortages

February 3rd, 2012
Barack Obama

During a recent video chat session, President Obama told a woman that he could not understand why her engineer husband was unemployed because “industry tells me that they don’t have enough highly skilled engineers.” However, in an analysis by the Center for Immigration Studies of the data from the American Community Survey collected by the ...

Crowdsourcing can generate valuable ideas for firms

February 3rd, 2012
Carnegie Mellon University

Researchers from Carnegie Mellon University have published a new study that refutes three key criticisms of crowdsourcing, a popular tool for new idea generation for firms as they seek to develop new products and services and to improve on their existing offerings in an increasingly competitive marketplace. The study finds that crowdsourcing is not the ...

AT&T leads in customer service as Sprint, T-Mobile lose ground

February 3rd, 2012
At&t

AT&T took the lead in customer service quality in the last three months of 2011 as Sprint and T-Mobile lost ground, according to the latest study on phone-based customer service quality conducted by Vocal Laboratories Inc. (Vocalabs). In telephone interviews conducted immediately following a customer service call during the three months ending December 31, 2011, 69% of AT&T customers ...

Will Facebook’s IPO boost or harm its reputation?

February 2nd, 2012
Facebook

Now that Facebook has decided to offer shares of the company in its initial public offering, Poll Position wanted to know if this decision will help or hurt the image of the social media giant in the public’s eyes. In a national scientific telephone survey, Poll Position asked, “Do you think that the reputation of ...

Meet.com wants its mobile app to eliminate online dating woes

February 2nd, 2012
Ian Jones

By Allan Maurer In the ten years Ian Jones, founder of mobile app company meet.com, marketed online dating sites from Friendfinder to Match.com, he tried most of them out – without success. “I didn’t have one successful meeting,” Jones says. His complaints about the online dating sites echo those of many others – he would ...